Bringing Beauty Home

submission by beautybus

About Your Organization

Organization name(s):

Beauty Bus Foundation

Organization website:

Organization Twitter handle:

Organization Facebook page:

Organization Instagram:

Describe your organization (check only one):

Nonprofit organization

For-profit organization



Please describe yourself (check only one):

Solo actor (just us on this project!)

Proposed collaboration (we want to work with partners!)

Collaboration (partners are signed up and ready to hit the ground running!)

In one sentence, please describe your idea or project.


We will bring beauty home and connect Angelenos through volunteerism, our In-Home Visits, Pop-Up Salons and our Bag of Beauty Program.



Provide beauty and grooming service to chronically or terminally ill individuals and their caregivers.

Does your project impact Los Angeles County? Check only one.

Yes (benefits all of LA County)

Yes (benefits a region of LA County)

Yes (benefits a population of LA County)


Please write a sample tweet to describe your submission.


Beauty Bus is #bringingbeautyhome - providing emotional and social support for Angelenos living with chronic or terminal disease.

Which area(s) of LA does your project benefit? Check all that apply.

Central LA

East LA

South LA

San Gabriel Valley

San Fernando Valley

South Bay





Beauty Bus Foundation brings beauty home to chronically or terminally ill individuals and their caregivers. For the past five years, Beauty Bus volunteers have provided so many moments of hope and respite to clients and caregivers. It is now time to create the optimal volunteer experience. Every aspect of our three core programs (In-Home Visits, Pop-Up Salons and Bag of Beauty) depend on the time and commitment of our trained volunteers. We do not exist without them. By streamlining our system and minimizing any barrier to entry – this will ensure that we can capture potential volunteer excitement and convert them to volunteers quickly. Resulting in an increase in the number of clients, services and bags we deliver.

What will you do to implement this idea/project?


After five years we recognize that our volunteers come to Beauty Bus because they are drawn to our mission. It is time to create a volunteer program that is easy to use and in line with how so many are already scheduling their time. Currently, the In-Home Program centers on the date requested by the patient/caregiver and can be long for both staff and volunteers.
We have started looking into purchasing salon systems. There are a few that allow us a quick fix. However, a salon system would be a stand-alone system. We currently house our client and volunteer in excel sheets and in our database. In a perfect world, adapting our current database and/or finding a way to make the salon systems work with our database would provide a solution for scheduling and evolve our unique volunteer program from a hand-holding endeavor to one ready for growth and the 21st century.
With current tools and automation, we believe we can switch this entire process and serve more people. We are also looking to this system to support future growth. We believe that the system should actually revolve around the availability of the beauty professional and beauty buddy – our volunteers!



In addition to our clients, Beauty Bus develops a deep and mutually beneficial relationship with our volunteers. The interaction that takes place on a Beauty Bus Foundation visit is unique. Clients and volunteers develop new perspectives about what living with a chronic or terminal illness looks like. The subtle change that happens is raising social awareness about the populations we serve. Our volunteers are changing their community as they work toward a more inclusive society focused on opportunity for those caring for and living with a chronic or terminal condition. Since our founding we have seen 5,000 clients, provided 4,000 services and delivered 16,000 bags. And we have only begun to scratch the surface of the nearly 50,000 Angelenos living with chronic or terminal conditions, who qualify for our services. Success in 2050 would mean that Beauty Bus is an integrated part of the pallative care services that hospital and social service agencies recommend to clients and caregivers across Los Angeles County. Perhaps our most profound accomplishment is in generating connection and the show of support in the forms of referrals we receive from those in the healthcare fields. Nurses, doctors and social workers are telling their patients and families about Beauty Bus because they have seen first hand the powerful transformation that comes from the human interaction during a hair cut or a manicure.



When we started Beauty Bus, it was clear to us that, disease does not discriminate. We see a gap between "quality of care" and "quality of life." It is in this gap that we work.

Beauty Bus serves chronically or terminally ill men, women and children with the following diseases or conditions: ALS (Lou Gehrig's Disease), Cancer, Muscular Dystrophy, Multiple Sclerosis, Parkinson's Disease, Spinal Cord Injuries, Stroke, Other Select Neuromuscular or Motor Neuron Diseases…AND their caregivers.

Beauty Bus programs benefit a multitude of individuals. Our programs will benefit the clients and caregivers we serve, their family members, as well as our social service and hospital partners.

Please identify any partners or collaborators who will work with you on this project.


Beauty Bus Foundation benefits from strong collaboration and volunteer support in many areas of operation. Beauty Bus currently works with over twenty social service partners including:
ALS Association Golden West Chapter, National MS Society, Ronald McDonald House Charities, UCLA Mattel Children’s Hospital, UCLA Radiation Oncology, USC Keck Hospital, City of Hope, Glendale Adventist Medical Center, Rose Room Hospice, Pomona Valley Medical Center, Leeza’s Care Connection, Los Angeles Caregiver Resource Center, No Worries Now, VITAS Hospice, Parkinson’s Resource Organization, The Stroke Association, Concern Foundation and We Spark.

Every year we are deepening our relationships with current partners and adding new partners. Collaboration with these partners is critical because we are able to:
1) Reach more individuals who would otherwise not know about Beauty Bus
2) Add value to our partners programs by making interactions with clients and caregivers more meaningful
3) Build community among all the individuals involved in the process of caring for and advocating for those living with chronic or terminal conditions. In addition, to the tremendous partnerships in our program area, Beauty Bus has successful collaborations with a number of beauty companies and the Professional Beauty Association. These relationships are responsible for the million dollars in product donations which are used at all of our events, visits and our Bag of Beauty Program.

How will your project impact the LA2050 "CONNECT" metrics?

Rates of volunteerism

Voting rates by race

Adults getting sufficient social & emotional support

Median travel time to work

Attendance at cultural events

Number of public transit riders

Participation in neighborhood councils

Percentage of Angelenos that volunteer informally (Dream Metric)

Government responsiveness to residents’ needs (Dream Metric)

Transit-accessible housing and employment (the share of housing units and percentage of jobs that are located within a half-mile of transit) (Dream Metric)

Total number of social media friends (Dream Metric)

Attendance at public/open street gatherings (Dream Metric)

Residential segregation (Dream Metric)

Access to free wifi (Dream Metric)


Please elaborate on how your project will impact the above metrics.:

By streamlining the volunteer application and training process and creating an online scheduling system that meets the needs of those providing services and support, we will increase the rate of volunteerism and create and publicize real time volunteer opportunities, creating an outlet for Angelenos to volunteer informally. More volunteers engaging with the chronically and terminally ill, along with Beauty Bus becoming an integral and referred service within the healthcare community will increase the social and emotional support of residents. We service a cross section of the community and already have volunteers and clients moving across traditional residential boundaries. With civic minded volunteers, there will be more voices advocating for the needs of those in their community.


LA is the best place to LEARN

LA is the best place to CREATE

LA is the healthiest place to LIVE

LA is the best place to PLAY



The outcome of Beauty Bus services is highly intangible. We rely on both quantitative and qualitative methods to evaluate and measure the impact our programs have on the clients, caregivers, their families, volunteers and the larger community.

As such we are constantly striving to refine and enhance our methods for data collection. Currently, Beauty Bus Foundation measures outcomes by tracking the number of services, clients and bags delivered.

Since our founding we have provided over 5,000 services, seen 4,000 people and delivered over 16,000 Bags of Beauty. We seek feedback from our client, volunteers and sponsors in a systematic way after each experience. We also have an open email and office policy, seeking input from our clients, volunteers and sponsors.

In addition, we track:
- Program supply donations including beauty products donated by beauty companies and individuals. Program supplies are used for events, visits and our Bag of Beauty Program.
- Volunteers including Beauty Professionals, Beauty Buddies and Beauty Ambassadors who are available to participate and those who actually provide/go on In-Home visits and/or attend Pop-up Salons and other events.
- Volunteer hours in 2013 Beauty Bus Foundation logged over 1800 volunteer hours.



At this point in our organizational growth, we will need to automate a certain aspect of our program or hire more staff to meet the demands of scheduling. We are committed to being an organization that is available and accessible to our clients and volunteers. With our limited resources, we find that moving to a system that allows us to work more in line with how people are living and scheduling their lives we will better manage future growth.

Automation of certain aspects of our scheduling will free up time for us to provide additional personal attention and finetune other areas of the organization. Our programs work well to service the needs of the chronically and terminally ill clients and caregivers. With this population continuing to grow and needing services, we know that changes now will better prepare us to navigate the healthcare system changes in years to come.

Explain how implementing your project in the next twelve months is an achievable goal.


We have made some adjustments to our volunteer program that has put us in the position to make the necessary changes outlined above. We have conducted the research and lined up the necessary consultants to support our work.

We have a full staff, a committed board and a detailed plan.

Please list at least two major barriers/challenges you anticipate. What is your strategy for ensuring a successful implementation?


The two main challenges we anticipate are the long and cumbersome paperwork and training process.

Purchasing, integrating and training volunteers on an automated scheduling system for In-Home Visits and Pop-Up Salons.

The number of volunteers (250) has remained consistent and our conversion rate (which is the percentage of potential volunteers who attend a training and then actually volunteer) has remained at 50% for the past two years.

With changes in these two key volunteer experiences, we are confident that the number of volunteers and our conversation rate will increase. Thus increasing the number of clients and caregivers we serve though our programs. These automations will make for a strong and sustainable volunteer program that will ultimately lead to future expansion.


Money (financial capital)

Volunteers/staff (human capital)

Publicity/awareness (social capital)

Infrastructure (building/space/vehicles, etc.)


Technical infrastructure (computers, etc.)

Community outreach

Network/relationship support

Quality improvement research

11 Pink talk bubble tail c96b4a07ef1417e25d0bcf5c4cba4766b8bbf0382f07677990a9d5577885d4d7

I'm humbled each day talking to clients and seeing what a difference our services can make in their lives. I'm blessed to honor Melissa Marantz Nealy's memory.

by jaclynrclifford
over 1 year ago

Beauty Bus is such a phenomenal organization that does such meaningful work. I have students who have and currently intern for them, and I am so grateful for our partnership and for the opportunities they create for all involved.

by mount130
over 1 year ago

Beauty Bus is able to bring joy to people going through the most difficult time in their lives. It is an incredible organization, with an inspiring mission!

by amandab1
over 1 year ago

Beauty Bus lifts the spirits and bring joy to people who are going through so much turmoil and stress. This is such a wonderful cause and a well- deserving organization. Bring Beauty Home!

by MJTillman
over 1 year ago

Beauty Bus is an organization that inspires me to give back in so many ways! Working here for the last few months as an intern has given me so many real life experiences and I truly treasure meeting all the different people involved, from buddies to professionals to clients. It really is an amazing nonprofit!

by juliehirji
over 1 year ago

This seems like a very unique way to help others and lift the spirits of those who need it! Bravo!

by sairah
over 1 year ago

An awe inspiring organization ! They do such much for so many and there is much more to do. I volunteered this past weekend as a buddy to a hair stylist giving a haircut to a 45 year-old with MS, who was so happy when we were finished. BEAUTY BUS ROCKS!

by hchemel
over 1 year ago

I think this is a wonderful and uplifting organization. It makes a big difference in people's lives. Kudos to Beautybusfoundation!!

by Nurmina
over 1 year ago

Beauty Bus is like a vitamin shot for the soul! Truly inspirational!

by rondawilkin
over 1 year ago

Such a great sounding organization! Would love to support.

by muffin19
over 1 year ago

What a great idea!

by beautybus
over 1 year ago

Pink ribbon award box icon 45b87e779c93f5099a48378c2aadc0fcd51184974daecf76e3f5c50034ea21fb
Award topvotedidea 5a5ae14e3d56a10363ea2a398cece46cf4df891213cbe68677c19d8903a1932a
Circle 1 inactive e7784182a1bd5eace578987db27fc19ec6337f418c48c6c8732605b9043d50d0 Step1 title submission inactive cde083e53089b973e7c9dc80a44a038c1ce4cf3b2650aeb5549157d1ed58a2d9

Submission Began
Tuesday, July 01, 2014

Submission Ended
Thursday, July 31, 2014
at 07:00 PM UTC

Circle 2 inactive 74a43088831beb43fdbd7591ef5d50a5a7a26ff92c9e8ed489782459fa31a8d9 Step2 title voting inactive 96be722f53c417edddb5742ba9a6dc2fd403f7e4f6c19dbe883d50d20d93689d

Voting Began
Tuesday, September 02, 2014

Voting Ended
Tuesday, September 16, 2014
at 07:00 PM UTC

Circle 3 83da7a9432aeea960e1a9e9ee93e7ea1221af6c8f42b27964f2e9999d94b2b8d Step3 title 3d9e2a65d6ea1ad301f8fc607f5f828bd96362932c71d81c0da5b1fd964422b0
Special Olympics World Games 2015
Special Olympics World Games 2015

Winner Announced
Tuesday, September 30, 2014